Responsible Gaming
Gaming Should Be Entertainment
At Kiwi Treasure Casino, we believe that gaming should be enjoyed as entertainment only. Gambling is not a reliable way to earn money or solve financial problems. It should never be viewed as an investment or income source. Please only gamble with money you can afford to lose.
Age Verification
Kiwi Treasure Casino is only available to individuals who are 18 years of age or older (or the legal gambling age in your jurisdiction). We take age verification seriously and reserve the right to request proof of identity and age at any time.
If you are under the legal gambling age, you must not access or use our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the time and money spent
- Gambling with money needed for essential expenses (rent, bills, food)
- Neglecting work, study, or family responsibilities due to gambling
- Feeling anxious, irritable, or depressed when not gambling
- Needing to gamble with larger amounts to achieve the same excitement
- Failed attempts to cut back or stop gambling
- Borrowing money to fund gambling activities
- Damaged relationships due to gambling behaviour
- Using gambling as an escape from stress or emotional problems
If you recognise any of these signs in yourself or someone else, seek help immediately.
Self-Help Tools & Responsible Gaming Features
Kiwi Treasure Casino offers several tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose over a set period
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Session Time Limits: Automatically end your gaming session after a predetermined duration
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
These tools are available in your account settings. We encourage you to use them proactively.
Support Organizations & Resources
If you or someone you know is struggling with gambling, help is available. Please contact one of these organizations:
New Zealand
- Gambling Harm Reduction Services (NZ): Free and confidential support for problem gambling
www.problem-gambling.nz - The Salvation Army (Problem Gambling Services): Counselling and support services
Phone: 0800 424 769
International Organizations
- GamCare (United Kingdom): www.gamcare.org.uk
- GamStop (United Kingdom): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (United States): www.ncpgambling.org
If You Need Help
Your wellbeing matters more than any bet. If you are concerned about your gambling or that of someone close to you, reach out to one of the support organizations listed above. Trained counsellors are available to help in confidence, free of charge.
Remember: seeking help is a sign of strength, not weakness. Support is available 24/7.